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What to do if Showtimes are Incorrect

Last Updated on Tuesday, January 5th, 2010 11:36 AM

We make every effort to assure that the showtimes we display are up to date and accurate for every theater and movie. Showtimes are refreshed up to 6 times every business day, so any changes that theaters make can be reflected promptly.

Many of those showtimes are accessed directly from the ticketing systems of movie theaters, which reduces the chance that data entry problems can arise. However, with thousands of showtimes for thousands of theaters each day, and especially in cases of late changes made by theaters to their showtime schedules, it is possible for us to have outdated or inaccurate showtimes.

We strive to work very closely with movie theaters to make sure that our readers have the best, most up-to-date, and accurate information possible! If a problem does occur, we want to fix it as soon as possible.

If you are a movie theater and you see that your showtimes are incorrect

We definitely want to get them corrected as soon as possible. Our showtimes data is provided by CinemaSource, which is one of leading suppliers of such data, and they supply showtimes to many newspapers, web sites, and other outlets across the North America and abroad.

If we have incorrect showtimes, that means that many other services do as well, and we want to help you get the corrections made as quickly as possible. Please use the contact information on their web site to submit your revised showtimes to CinemaSource so that they can be corrected at the next possible update.

Please keep in mind that updates do not occur on the weekends and after 8:15pm Centra Time during the week. Our Featured Theaters have the ability to contact us directly so that we can resolve issues immediately, and after the normal automatic updates have been made. If you are not a Featured Theater, but would like access to all the services provided, please review that information and contact us for pricing information.

If you are not a movie theater, but you would like to report inaccurate showtimes

We definitely want to hear from you! Please use our Feedback Form and let us know which theater you are referring to, and what the problem is. The more information you give us, the quicker we can resolve the problem.




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