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Regal Independence Cinema 10
1210 Independence Avenue
Akron, OH 44310

Message: 800-326-3264 more »

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This feature is intended for our readers to share their experiences at movie theaters, in the hopes that theaters providing good presentations will be highlighted as well as those that need improvement to meet the expectations of their customers.

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Aug 26, 2013 - Scott Jentsch VIP Member

68-year old man accused of recording a movie:

http://www.ohio.com/news/local/bob-dyer-guilty-after-proven-innocent-1.423467

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A Regal employee marched up the stairs toward them. When she arrived, she looked at Ron and said, “Are you recording this movie?”

Now, if you’re guessing Ron Krosnick is not the type of person who would fire up an iPhone or camcorder and try to pirate a movie, you’d be absolutely correct.

When he said he was not, the woman asked the same question, this time more firmly. Again the answer was no.

She told him she had seen a red light coming from their vicinity. Well, he said, what you saw was probably a reflection off the mirrored sunglasses my son has been holding on his lap. See them?

But the woman — Desiree Vanegas, the theater’s general manager — was still suspicious. Once again she asked whether they were recording the movie.

Somewhere after that third inquiry, but before her fourth, Krosnick’s blood began to boil. On the brink of screaming at her, he finally suggested they move to the hallway to continue their discussion.

Pressing the issue

Krosnick told her he was going to call the police so they could come out and search him and write a report. He put the conversation on his cellphone’s speaker so Vanegas could listen in.

Now, most days, the Akron Police Department has more pressing issues on its plate, and Krosnick was told an officer might be dispatched if one could be sprung. In other words, don’t hold your breath.

Vanegas offered a refund, but Krosnick declined. He didn’t care about the money. He wanted an apology.

The apology eventually came, he says, but only after he contacted her superior and demanded one.

Vanegas declined to comment. Her superior is a regional manager in Middleburg Heights ... who passed me along to a publicist at Regal’s corporate offices in Knoxville, Tenn. ... who passed me along to a vice president ... who left me a voicemail saying the company takes piracy very seriously and didn’t want to talk about the incident because that would reveal its enforcement methods and assist would-be pirates.
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The Marquee > By Region > Ohio > Summit > Akron

The Marquee > Search > Owner/Operator > Regal Cinemas




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