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Rave Cinemas Western Hills 14
5870 Harrison Avenue
Cincinnati, OH 45248

Message: 800-326-3264 more »

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formerly Rave Motion Pictures Western Hills 14, which changed owners to Cinemark in May 2013.

formerly Showcase Cinemas Western Hills

Reader VoiceComments from Our Readers

This feature is intended for our readers to share their experiences at movie theaters, in the hopes that theaters providing good presentations will be highlighted as well as those that need improvement to meet the expectations of their customers.

This is not a forum for bashing on a theater, but rather a place for your experiences (both good and bad) to be noted for other readers to see. If you had a problem at a theater, we encourage you to contact that theater using the information on their Contact Information page. Most theaters are very interested in hearing feedback from their customers.

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Please Note: These comments are submitted by the readers of The BigScreen Cinema Guide and represent their own personal opinions, and do not represent the views of The BigScreen Cinema Guide, or any of its associated entities.

Average Overall Rating from our readers: Poor (2 ratings)

Jan 26, 2011 - MovieGoer  

Ratings

Picture Quality:Good
Sound Quality:Good
Staff:Poor
Building Condition:OK

Wednesday, January 12, 2011, 2:50 PM, Yogi Bear in Auditorium 4.

The heat was on the fritz and it was downright uncomfortable in the theater. About 12 in attendance. Complained to customer service, nothing changed. When the feature was over, back to customer service: Four of us managed to get a refund or a pass, I guess the others just left.

Absolutely NO ONE greeted the paying customers at the end of the movie to apologize for the cold conditions or offer a refund. This is just one of several complaints about this cineplex since Rave took over from Showcase. Nothing to RAVE about here.



Oct 13, 2010 -  

Ratings

Picture Quality:Good
Sound Quality:Good
Staff:Unacceptable
Building Condition:Good
Overall:Poor

Prices are too high especially for matinees.

Tickettaker Carol need some major customer service training. She was not nice at all to me or my wife.

She should find a new job where she doesn't deal with the public unless she's already been fired.

Would you recommend this theater to others? No!


Apr 24, 2010 -  

Ratings

Picture Quality:OK
Sound Quality:OK
Staff:Poor
Building Condition:OK
Overall:Poor

The tickets are way to overpriced, the Danbarry is the new place!!

Would you recommend this theater to others? No!


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The Marquee > By Region > Ohio > Hamilton > Cincinnati

The Marquee > Search > Owner/Operator > Cinemark




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