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Regal Irvine Spectrum
500 Spectrum Center Drive
Irvine, CA 92618

Message: 844-462-7342 more »

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Opened in Nov 1995. Formerly known as the Edwards Irvine Spectrum 21 IMAX & RPX, Regal Edwards Irvine Spectrum ScreenX, 4DX, IMAX, RPX & VIP

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 Last 12 MonthsAll Time
# of Ratings01
Average Overall Ratingn/aUnacceptable
(1 rating)
Recommend?Yes - 0
No - 0
Yes - 0
No - 1
Dec 29, 2012 (> 1 year ago) -  

Ratings

Picture Quality:Unacceptable
Staff:Unacceptable
Overall:Unacceptable

NEVER GOING BACK (and we live close by).

The quality of the management and the technical staff at Irvine Spectrum Regal Cinemas is horrible. If I could have rated this a no-star instead of a one-star, I would have.

Management is fascist in their enforcement of their 'no outside food' policy. Its a police state. You can't even bring in a half-used bottle of your own water, and water is something we all need and definitely should not have to pay $4.50 a tiny bottle for.

It was bad enough yesterday that the technical film crew started up a 3D version of our movie yesterday when the advertised time was clearly for a 2D version. They left it running for over 10 minutes in the 3D version, while of course none of us had the 3D glasses, didn't WANT to see the movie in 3D, and a large contingency went out to speak to management about the problem. After more than 10 minutes, they stopped the movie but left it frozen or paused at a scene and didn't start it up again for another 10 minutes, and then again ran it in 3D!!!!! My husband could clearly see that the crew left the lights on in the film room at the back of the theater and had just left that room completely. He went back out to speak to management AGAIN, and the lady manager continued to argue that the crew was definitely in the back room and working on it, while of course we could see (since that back room light was on) that there was definitely no one there.

Obviously there is a terrible lack of communication amongst the management and employees and truly no appropriate and efficient oversight. Worse, management falsely stated that things were being done when they obviously weren't. When we finally left the theater for good and went to management to get a refund, they were not apologetic, not customer-service oriented, and not worth keeping. Nor or their 'technical' staff.

NEVER GOING BACK (and we live close by).

Would you recommend this theater to others? No


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The Marquee > Search > Owner/Operator > Regal Cinemas

The Marquee > By Region > California > Orange > Irvine

This movie theater is near Irvine, East Irvine, Laguna Hills, Laguna Woods, Lake Forest, El Toro, Laguna Beach, Aliso Viejo, San Juan Capistrano, Mission Viejo, San Juan Capo.




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